LineMarshal

Scheduling

Max

Dynamic Scheduling

Turn a list of names into a timetable. Every walk-in gets a real slot you can move by dragging.

What changes when you turn it on

Without it, a lane is an ordered list: first in, first served. With it, each lane becomes a calendar for the day. Every waiting customer occupies an actual block of time, so you can see the shape of the afternoon rather than just its length — and you can rearrange it by dragging, the same way you would move a meeting.

Two switches, not one

The business switch

In Settings. Turns the whole feature on for your business. Nothing is scheduled until this is on.

The lane switch

On each provider. Decides whether that particular lane runs as a calendar. Both switches must be on for a lane to schedule.

You can run it on one lane and not the others

Because the lane switch is separate, a practice can put its consultant on a calendar while the walk-in desk beside them keeps working as a plain list. Trying it on a single lane first is the least disruptive way to adopt it.

Working the calendar

  1. 1

    New arrivals land at the end

    A walk-in joining is placed after the last block on the lane, so the running order is never silently rewritten by someone turning up.
  2. 2

    Drag to move someone

    Pick up a block and drop it at a new time, or on a different lane entirely. Dropping on another lane reassigns them to that member of staff.
  3. 3

    Block out time you are not available

    Add a busy block for lunch, a meeting or a procedure. Scheduling works around it instead of booking over it.
  4. 4

    Let the wall fill the gaps

    Time you have not committed can be filled automatically, so the calendar reflects real availability rather than optimistic empty space.

The three settings that shape it

Dynamic Scheduling settings

  • Appointment block length

    How long one booked appointment occupies on the calendar.

    Default 15 min

  • Walk-in start offset

    How far ahead of now the first walk-in slot may be placed. A larger number gives people time to arrive.

    Default 30 min

  • Walk-in spacing

    The gap between consecutive walk-in slots. Never shorter than the service time of the lane, so blocks cannot overlap.

    Default 15 min

Turning it off clears the layout, not the customers

Switching Dynamic Scheduling off tears down the scheduled blocks and the lane returns to a plain ordered list. Nobody is removed from your queue, but the timetable you arranged is not kept, so do not use the toggle as a way of tidying up.

Common questions

Busy blocks and per-lane delays are covered in delays and busy blocks. Setting up the lanes themselves is in providers and lanes.