Walk-in queue software for businesses without appointments
Some businesses run on walk-ins, not bookings. LineMarshal is walk-in queue software built for exactly that: a fair digital line that anyone can join with a scan, plus the routing and notifications to keep a busy floor moving.
No credit card. Live in under five minutes.
Appointment software assumes everyone booked ahead. Walk-in businesses do not have that luxury, so they need a tool that handles whoever arrives, in whatever order, without falling apart at the busy hour. That is what LineMarshal is for.
Customers add themselves with a QR scan, staff can drop in a manual walk-in in seconds, and the live board keeps the order fair. On the Max plan, per-provider queues and a calendar view let a multi-chair shop or clinic run several walk-in lines at once.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
Is this different from appointment scheduling?
Yes. Appointment software books future slots. Walk-in queue software manages the people who arrive without a booking. LineMarshal is built around the live walk-in line, with manual add for phone-ins or regulars.
Can staff add a walk-in manually?
Yes. Concierge mode lets staff add someone by hand, which is handy for phone-ins, regulars, or anyone who needs help checking in.
How does it handle a rush?
Self check-in by QR code means the front desk is not the bottleneck during a rush, and multi-provider routing spreads walk-ins across whoever is available.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.