Availability
Where LineMarshal Works
LineMarshal is browser-based queue management software that works in any country. Customers join from their own phone by scanning a QR code and watch their place in line live, with no app to install. Text-message alerts cover US and Canadian numbers, WhatsApp alerts are set up on request for Singapore, and everyone else gets live on-phone updates.
Last updated November 2026
Availability by Region
Sign-up, the queue board, QR check-in and the customer ticket page work in every row below. What changes by country is how customers are alerted, what currency you pay in, and which time zones the dashboard offers.
| Region | Customer alerts | Billing | Dashboard time zones |
|---|---|---|---|
| United States | Text (SMS) and on-phone updates | USD | Eastern, Central, Mountain, Pacific, Alaska, Hawaii |
| Canada | Text (SMS) and on-phone updates | Plans in USD, SMS packs in CAD | Newfoundland, Atlantic, Eastern, Central, Mountain, Pacific |
| United Kingdom and Ireland | On-phone updates (text alerts not yet offered) | Plans in USD | London |
| European Union | On-phone updates (text alerts not yet offered) | Plans in USD | Paris (Central European Time) |
| Australia and New Zealand | On-phone updates (text alerts not yet offered) | Plans in USD | Sydney; other zones added on request |
| Singapore | WhatsApp alerts set up on request, plus on-phone updates | Plans in USD | Singapore |
| India | On-phone updates (text alerts not yet offered) | Plans in USD | India Standard Time |
| Japan | On-phone updates (text alerts not yet offered) | Plans in USD | Tokyo |
| Everywhere else | On-phone updates | Plans in USD | Nearest listed zone, or ask us to add yours |
Plan prices are the same in every country and billed in US dollars. SMS credit packs are charged in USD to US businesses and in Canadian dollars, at the same numbers, everywhere else.
How Customers Get Updates Without a Text Message
Every plan gives each customer a live ticket page on their own phone the moment they scan in. It shows their position, how many people are ahead and the estimated wait, and it updates on its own while they wait in the car, at a cafe or down the street. Pro and Max add a banner on that page the moment it is their turn, so the queue works the same in Manchester or Melbourne as it does in Toronto.
Text and WhatsApp Alerts
Text (SMS) alerts are available on the Max plan for US and Canadian phone numbers, with 500 credits a month included and top-up packs from $25. WhatsApp alerts are available to Singapore businesses on request: we switch your account to the WhatsApp channel and your customers' Singapore mobile numbers are accepted at check-in. Other regions get on-phone updates today. If text alerts in your country would change your decision, tell us and we will let you know when your region opens.
Language, Data and Compliance
The staff dashboard and the customer ticket page are in English. Customer data is stored in North America, encrypted in transit and at rest, and businesses only ever see their own records. The security page and the privacy policy describe the controls in detail. If your regulator requires in-country storage, contact us before you sign up.
Pricing by Country
There is one price list for the whole world: Free at $0 for up to 50 customers served, Pro at $49 a month and Max at $69 a month, all in US dollars, month to month, with no contract. The pricing page lists every feature by plan, and the same facts are published as plain text at /pricing.md.
Frequently Asked Questions
Does LineMarshal work in the United Kingdom?
Yes. A UK business signs up, prints its QR code and runs its queue from any browser the same day. Customers follow their place in line live on their phone and see a banner when it is their turn. Text-message alerts are not yet offered for UK numbers, the dashboard runs on London time, and plans are billed in US dollars.
Does LineMarshal work in Australia and New Zealand?
Yes. Everything works from a browser, so there is nothing to ship or install. Customers get live on-phone updates rather than text messages, the dashboard offers Sydney time with other zones added on request, and plans are billed in US dollars.
Can I use LineMarshal in Singapore?
Yes. Singapore is the one market outside North America with a messaging channel: WhatsApp alerts to Singapore mobile numbers, set up on request for your business. The dashboard runs on Singapore time and plans are billed in US dollars.
Does LineMarshal send text messages outside the US and Canada?
Not yet. Text (SMS) alerts go to US and Canadian phone numbers. Everywhere else, customers track their place on the live ticket page on their phone and get an on-phone banner when they are up. If you need text alerts in your country, tell us through the contact page and we will let you know when your region opens.
What currency will I be billed in?
Plans are priced and billed in US dollars everywhere: Free at $0, Pro at $49 a month and Max at $69 a month. SMS credit packs are charged in USD to businesses in the United States and in Canadian dollars, at the same numbers, to businesses in Canada and every other country.
Is the Free plan available in every country?
Yes. The Free plan covers up to 50 customers served with a real-time queue board, QR code check-in and TV display mode, needs no credit card, and works in any country.
What languages does LineMarshal support?
The staff dashboard and the customer ticket page are in English. Customers only need to scan a code, type a name and read their position, so businesses with multilingual customers use it today, but there is no translated interface yet.
Try It From Wherever You Are
The Free plan works in every country and takes about five minutes to set up. Print the QR code, put it by the door, and watch the first customer join from their phone.