Max Plan
Dynamic Scheduling
Turn a chaotic walk-in queue into a living schedule. Give every provider a day calendar, drag walk-ins onto open time, and let LineMarshal keep wait-time SMS accurate as the day shifts.
The problem with a flat waitlist
A single line works until a provider takes a lunch, an appointment runs long, or three walk-ins arrive at once. Suddenly the wait times you quoted are wrong and the next-up order is a guess. Dynamic Scheduling puts every walk-in on a real timeline, so the queue stays honest.
What you can do
Every capability below is live in the Max-tier dashboard today.
A live calendar for every provider
Each provider gets their own day timeline — gridlines, busy blocks, and waiting walk-ins all projected onto the same axis. Two-column lanes let reception see every schedule at a glance.
Drag walk-ins onto open slots
Grab a waiting walk-in and drop it onto any free time on the calendar. Pointer-driven and touch-safe — the drop lands exactly where the cursor is, even after you scroll.
Move Up / Move Down, instantly
Reorder the line with one tap or by dragging. Positions update atomically, and the schedule re-flows so the times you show stay correct.
Smart pin placement
New arrivals are pinned right after the last booking, and you can drag any walk-in onto an open gap — the calendar keeps appointments and walk-ins from colliding.
Auto-fill & appointments
Fill a provider's open shift with appointment-length blocks in one click, or block out lunches and meetings. Walk-ins drop into the gaps that remain.
Position-aware SMS
As the schedule shifts, "Get Ready" and "It's Your Turn" texts fire to the right customers automatically — re-sent when a move changes who's next, never double-charged.
Opens at "now"
The calendar opens scrolled to the current time with a live now-line, so at 4pm you see what's happening now — not the empty morning.
Available on the Max plan
Multi-provider queues, smart routing, and Dynamic Scheduling — all included with Max.