A virtual queue your customers join without standing in line
A virtual queue replaces the physical line with a digital one. With LineMarshal, customers scan a QR code, hold their place from their phone, and get a text when it is their turn, so they never have to stand and wait.
No credit card. Live in under five minutes.
A virtual queue means the line exists in software, not on the floor. Customers join from wherever they are, keep their spot, and spend the wait doing something other than standing by a counter. When they reach the front, a text brings them back.
For your business that means a calmer space, fewer walkaways, and a front desk that is no longer the information booth. LineMarshal runs the whole virtual queue from a QR code and a browser, with SMS and multi-provider routing when you need them.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
How does a virtual queue work?
Customers scan a QR code to join the line digitally, then wait wherever they like while the app holds their place. As their turn nears they get a text, and staff call them from a live dashboard.
Do customers have to stay on the page?
No. With notifications on they can lock their phone and still get the get ready and it is your turn alerts. The page also updates live if they keep it open.
What businesses use a virtual queue?
Urgent care and walk-in clinics, salons and barbershops, restaurants, government and DMV offices, pharmacies, and any place where people arrive without an appointment.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.