Waitlist software for walk-ins, not just reservations
LineMarshal is waitlist software for businesses where people show up in person. Customers add themselves with a QR scan, you manage the list from a live board, and everyone gets a text when their table, chair, or provider is ready.
No credit card. Live in under five minutes.
Most waitlist tools are bolted onto a reservations system and assume people booked ahead. LineMarshal is built for the walk-in: the person standing in front of you right now who needs a fair place in line and a text when it is their turn.
Add customers in one scan or by hand, watch the list update live, and let SMS do the rest. When you run multiple stations or providers, each gets its own waitlist and the system routes Any Available customers to the shortest one.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
How is this different from a reservation system?
A reservation system books future time slots. A waitlist manages the people waiting right now. LineMarshal focuses on the live, in-person line, which is what walk-in businesses actually need most.
Can customers add themselves to the waitlist?
Yes. They scan a QR code and join, or your staff can add a walk-in by hand. Either way the list stays accurate and in order.
Does the waitlist send text updates?
Yes. Customers get a heads up text as they near the front and a final alert when their table, chair, or provider is ready.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.