Virtual queue management software

Lose the line. Keep the customers.

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Why LineMarshal

Built for Businesses That Value Time

Everything you need to manage queues effectively, nothing you don't.

For your customers

Shorter Wait Times

Real-time queue visibility means customers wait less and leave happier.

Faster Check-ins

QR code scanning replaces clipboards, so customers join in seconds.

Fewer No-Shows

Automated SMS and push alerts keep customers engaged and on time.

For your business

Higher Walk-In Conversion

Transparent wait times turn hesitant walk-ins into paying customers.

More Customers Served

Streamlined flow means higher throughput without adding staff.

Increased Staff Productivity

Automate queue management so your team focuses on what matters.

By the numbers

The Cost of Doing Nothing

Every crowded lobby is quietly costing you revenue, productivity, and reviews.

Lost Revenue

$3,000/mo

Three walk-outs a day is $120 lost. A queue on their phone brings them back.

The average walk-in clinic loses 3 patients a day to visible wait times — that's $120/day walking out the door. Move the queue to the patient's phone, recover even half those walkouts, and the software pays for itself 10x over.

Staff Productivity

30 min/hr lost

Thirty “How much longer?” interruptions an hour. Automated updates answer them.

During peak hours, 15 patients averaging 2 interruptions each means 30 “How much longer?” interruptions per hour. At one minute each, your front desk loses half its administrative capacity to queue anxiety. Automated phone updates give that time back instantly.

Patient Satisfaction

40%drop

Waits past 30 minutes cost you reviews. Let them wait in the car instead.

Satisfaction plummets 40% when waits exceed 30 minutes — and those frustrated, captive patients drive 1-star Google reviews. Let patients wait in their car or run errands, and a 60-minute wait feels like 10. Same billing, zero frustration.

Max plan

Unlock More with Max

Built for clinics, salons, and multi-staff businesses that need per-provider queue management.

Dynamic Scheduling

Drag walk-ins straight onto each provider's day calendar. Smart pin placement drops new arrivals right after the last booking, and position-aware SMS updates automatically as the schedule shifts.

See how Dynamic Scheduling works

Multi-Provider Queues

Run separate queues per provider. Customers choose their preferred doctor, stylist, or technician — or pick 'Any Available'.

Smart Auto-Routing

'Any Available' automatically assigns patients to the fastest queue with random tie-breaking to prevent load imbalance.

Shift & Capacity Management

Set provider shifts with start/end times. LineMarshal automatically stops accepting patients when a provider's queue is mathematically full.

Provider Calendar View

A live day calendar for every provider. Block out lunches, meetings, and appointments, and walk-ins drop into the open gaps automatically so the wait times you show stay accurate.

SMS & Push Notifications

'Get Ready' and 'It's Your Turn' alerts via browser push and SMS — so customers never miss their turn. 500 credits included every month.

Start with Max Try the Demo

Pricing

Simple, Transparent Pricing

Start free. Upgrade when you need more.

Free

$0

forever

Try it with your first 50 customers.

Up to 50 customers served
Real-time queue board
QR code stand support
TV display mode

Get Started

Pro

$49/mo

billed monthly

One queue, unlimited customers.

Unlimited customers served
Real-time queue board
Banner notifications
QR code stand support
TV display mode
Walk-in concierge mode

Start with Pro

Best Value

Max

$69/mo

billed monthly

Per-provider queues, scheduling, and SMS.

Everything in Pro
Multi-provider queues
Banner + SMS notifications
Smart auto-routing
Shift & capacity management
Provider calendar view
Dynamic scheduling — drag-to-schedule walk-ins
500 SMS credits/month included

Start with Max

Enterprise

Custom

Tailored for large-scale operations

Everything in Max
Custom queue algorithms
Custom integrations & API
Custom branding & workflow

Contact Us

Compare all plans

Built for every walk-in business

From urgent care to airline lounges

LineMarshal replaces clipboards, take-a-number machines, and crowded lobbies with a modern virtual queue, tuned to the workflows of clinics, government offices, restaurants, and more.

Ready to Streamline Your Queue?

Join businesses already using LineMarshal to deliver a better waiting experience.