Wait time software that shows a number you can trust
LineMarshal is wait time software that turns guesses into live estimates. Customers see how long their wait really is, staff see it climbing or falling across the board, and managers see the trends that help them staff for it.
No credit card. Live in under five minutes.
A wait time that nobody believes is worse than no number at all. LineMarshal calculates each customer estimate from the people actually ahead of them, the providers on shift, and the time already blocked out, so the number on the screen matches what happens in the room.
Customers see their live estimate and relax. Staff see the wait rising at a glance and can add help before it gets out of hand. And the analytics tab reports your real average wait and service time, so you can plan staffing with data instead of hunches.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
How is the wait time calculated?
LineMarshal projects each customer seat time from the queue ahead of them, the providers currently on shift, and any blocked time on the calendar, then shows the result as a live estimate that updates as the line moves.
Can customers see their own wait?
Yes. Every customer sees their position and an estimated wait on their phone, and it refreshes automatically so they always have a current number.
Does it report historical wait times?
Yes. The analytics tab shows average wait, average service time, busiest hours, and customers served, so you can spot patterns and staff for them.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.