A virtual waiting room that lives on your customer phone
LineMarshal turns the wait into a virtual waiting room. Instead of sitting in your lobby, customers hold their place from their phone, see their position climb, and get a text when it is time to come in.
No credit card. Live in under five minutes.
A virtual waiting room moves the wait out of your physical space and onto the customer phone. They can sit in the car, run an errand, or relax at home until their spot comes up, which is safer, calmer, and far more pleasant than a crowded lobby.
For you, the benefits are immediate: less crowding, fewer complaints about the wait, and a front desk that is no longer answering the same question all day. LineMarshal runs the whole virtual waiting room from a QR code.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
What is a virtual waiting room?
It is a digital version of your lobby. Customers join from their phone and keep their place without physically waiting, then return when a notification tells them it is nearly their turn.
Is a virtual waiting room good for clinics?
Yes. It is especially useful for medical waiting rooms, where reducing crowding improves comfort and safety while keeping the order of patients fair and clear.
How do customers get called back?
They receive a get ready text as their turn approaches and a final alert when staff call them, and the live page on their phone shows their current position the whole time.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.