An online waitlist your customers join with zero downloads
LineMarshal is an online waitlist that lives behind a link and a QR code. Customers scan or tap to add their own name, then wait wherever they want while their place holds, no app to install and no account to create.
No credit card. Live in under five minutes.
The reason most waitlists fail is friction. If joining means downloading something or making an account, half your customers give up at the door. LineMarshal puts the whole waitlist behind one link and one QR code: people scan with the camera they already have open, type their name and number, and they are on the list. Nothing to install, nothing to remember, nothing for your front desk to type on their behalf.
Once they are on the list, they do not have to stand near it. They see their place and a live estimated wait on their phone, so they can sit in the car, run an errand, or wait across the street and come back when it counts. A text goes out as their turn gets close, so the list stays honest without anyone hovering over a clipboard or refreshing a tab.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
How do customers join the online waitlist?
They scan the QR code at your door or open a link you share, then enter their name and phone number right in the browser. They are added to the list in a few taps with no app download and no sign-up.
Can people wait somewhere else after joining?
Yes. That is the point of an online waitlist. Once they add themselves, their phone shows their position and estimated wait, so they can leave, run an errand, or wait in the car and return when a text tells them their turn is near.
Do customers need an app or an account to use the waitlist?
No. The waitlist runs entirely in the phone browser. There is nothing to install and no account to create, which is exactly why people actually use it instead of walking off.
Can my staff add walk-ins to the online waitlist too?
Yes. If someone would rather have you do it, your team can add a name to the same list from any browser, and that person still gets the live position and SMS updates like everyone else.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.