A queue management system built for urgent care and walk-in clinics
Urgent care lives and dies by the walk-in. LineMarshal gives patients a digital line they join by phone, frees the waiting room, and gives the front desk a live board that routes patients across providers automatically.
No credit card. Live in under five minutes.
A packed urgent care waiting room is uncomfortable for patients and exhausting for staff. LineMarshal lets patients check in with a QR code and wait in the car or nearby, then texts them as a provider opens up. The room thins out and the front desk stops fielding how much longer questions.
On the Max plan each provider runs a queue, and the calendar view places walk-ins around blocked time for procedures, lunches, and charting. Capacity-aware routing stops adding patients a provider cannot realistically see before close.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
Can patients wait outside the clinic?
Yes. After checking in by QR code, patients see their live position and get a get ready text as their turn approaches, so they can wait in the car or nearby and walk in at the right time.
Does it support multiple providers?
On the Max plan each provider has their own queue with a calendar view. Patients pick a provider or choose Any Available, and routing sends them to the shortest line while respecting each provider shift.
Is patient information kept minimal?
Patients only need to enter a name to join, and a phone number is optional for SMS. The public-facing pages never expose other patients details.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.