A smart queue system that thinks a few customers ahead
LineMarshal is a smart queue system that does the math for you: it estimates each customer's wait from the people ahead and your average service time, texts them a head start before their turn, and closes or caps the line on its own rules.
No credit card. Live in under five minutes.
A queue is only smart if it acts without being told. LineMarshal calculates each person's estimated wait from the number of customers ahead of them multiplied by your average service time, then keeps recalculating as the line moves. Nobody on your team has to eyeball the room and guess: the number updates itself, and it lands on the right phone.
The intelligence shows up in the small automations that save you the most. Set a head-start threshold and the system texts a customer the moment they reach that position, so they can start heading back instead of hovering at the counter. Set an auto-close time and a max capacity and the line stops accepting new people on its own, no one running over to flip a sign. You set the rules once and the queue enforces them for the rest of the day.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
What actually makes a queue system smart?
It runs the busywork for you. LineMarshal estimates every wait automatically from people ahead times your average service time, fires a head-start text at the position you choose, and applies your auto-close and capacity rules without anyone watching the clock. The staff manage exceptions, not the math.
How does the system predict each customer's wait?
It multiplies the number of people ahead of a customer by your average service time, then recalculates as the line moves and as providers free up. The estimate on the customer's phone refreshes on its own, so it reflects the room right now instead of a static guess.
What is the head-start SMS and how do I set it?
You pick a threshold position, for example three customers out, and when someone reaches it the system automatically texts them that their turn is near. They get time to come back, you keep the chair full. SMS is included on the Pro and Max plans.
Can the queue close or cap itself automatically?
Yes. Set an auto-close time and a maximum capacity once, and the system stops accepting new joins when either rule is hit. No one has to manually shut the line down at the end of the day or when you are slammed.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.