A queue ticketing system without the paper roll
LineMarshal is a queue ticketing system that issues a digital number the moment a customer scans your QR code. Tickets are numbered automatically, routed to the right counter, and recalled with a tap, so you can retire the paper roll and the dispenser bolted to the wall.
No credit card. Live in under five minutes.
Every ticket dispenser has the same failure points: the roll runs out mid-rush, the printer jams, and the numbers reset in ways nobody can explain. LineMarshal hands out the ticket instead. A customer scans the QR code at your door and gets a numbered place in line on their own phone, no slip of paper, no machine to refill, no spare parts order to chase down.
The numbering and routing happen for you. Each ticket gets the next number in sequence, and when you run several counters or providers, you point a ticket at whichever one opens up and call it from any browser. If someone steps away when their number comes up, you recall it instead of voiding it and starting over, so the line keeps moving and nobody loses their spot to a missed announcement.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
How does a digital queue ticketing system issue tickets?
Customers scan one QR code and receive a numbered ticket on their phone in the browser. There is no app to download and no account to create, so the ticket is in their hand within seconds of arriving.
Can it route tickets to more than one counter or provider?
Yes. On paid plans you can run multiple counters or providers and send each ticket to whoever is free, then call and serve it from any browser. A lobby TV can show the now serving number so customers know where to go.
What happens when a number is called and no one answers?
You recall the ticket instead of throwing it away. The number stays in the system so you can call it again or move on and come back to it, rather than voiding it and forcing the customer to take a new number.
Do we still need a physical ticket dispenser or printer?
No. LineMarshal replaces the paper roll and the dispenser entirely. The only hardware you need is a printed QR stand at the door, and optionally a screen in the lobby for the now serving board.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.