LineMarshal
Self check-in

Self check-in with no kiosk and no clipboard

LineMarshal is self check-in that lives on the customer's own phone. They scan a QR code at the door, check themselves in, and take a place in line, with no kiosk to buy, no tablet to wipe down, and no front desk person to flag down.

No credit card. Live in under five minutes.

Traditional self check-in means a kiosk: a touchscreen bolted to a stand, a card reader that jams, a receipt printer that runs out of paper, and a wipe-down between every customer. LineMarshal is the unattended version of that. The only hardware is a printed QR sign, and the screen people tap is the one already in their pocket. Nobody shares a public terminal, and nobody waits for the one kiosk in the lobby to free up.

Because there is no terminal, there is no line for the line. Ten people can check themselves in at the same moment from ten different phones, even from the sidewalk before they walk in. They land in the queue with a live position and an estimated wait, and your staff watch the whole thing fill in from any browser. No kiosk to lease, no account for the customer to create, no app to download.

How it works

Scan in. Text through. Dashboard in control.

Scan to join

Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.

Texted when ready

A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.

Run it from any browser

Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.

Max plan

See the whole day on one calendar

On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.

  • A day timeline for every provider, doctor, stylist, or technician
  • Block out lunches, meetings, and booked appointments in two taps
  • Walk-ins drop onto the calendar automatically, flowing around each block
  • Wait times update live and count the real gaps, so the number on the screen matches the room

Dr. Gupta

On shift
9:00
Walk-in
9:15
Walk-in
9:30
Lunch (blocked)
10:00
Walk-in
10:15
Appointment
Next walk-in seated at 10:30, wait about 25 min

Why teams choose LineMarshal

Modern queue management without the hardware, the contract, or the wait.

Under 5 min

to set up your first queue

$0

to start, no credit card

No app

works in any phone browser

SMS + push

so no one misses their turn

Start on the free plan, upgrade only when you grow.

Frequently asked questions

Do I need a check-in kiosk or a tablet?

No. That is the whole point. Customers check themselves in on their own phones by scanning a QR code, so there is no kiosk to buy, mount, or sanitize and no shared tablet at the front desk. The only thing you put out is a printed QR sign.

How do customers check themselves in?

They scan the QR code at your entrance, which opens a page in their browser. They enter their name and phone, tap to check in, and they are in line with a position and estimated wait. There is no app to install and no account to set up.

Is this self check-in unattended, or does staff still have to do something?

It is unattended for the customer: they complete check-in themselves without flagging anyone down. Your team does not run the desk, they just watch people arrive in the queue on the dashboard and call the next person when ready.

Can people self check-in before they arrive?

Yes. The QR code link works from anywhere, so a customer can scan and check in from the parking lot or the sidewalk and walk in already holding a spot, instead of standing at a kiosk inside.

Ready to clear your lobby?

Start free. No credit card required. Set up in under five minutes.