Online check-in that starts before they walk in
LineMarshal gives walk-in businesses online check-in that works from anywhere: customers tap a link, scan a QR code, or follow an SMS to check in on their way over or the moment they arrive, then watch their place in line from their phone.
No credit card. Live in under five minutes.
Most check-in still starts when someone is standing at your counter. LineMarshal moves that moment earlier. Share a link, send it by SMS, or post a QR code, and customers can check in from the car, the parking lot, or the couch before they head over. By the time they reach the door they are already in line, so the first thing they do is sit down instead of sign in.
Because the check-in is channel-agnostic, you meet people wherever they are: a tap on your website link, a reply to a text, or a scan at the entrance all land them in the same live queue. They immediately see their position and estimated wait on their phone, and they get an SMS as their turn gets close. There is no app to download and no account to make, so check in before you get there actually happens instead of getting skipped.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
How does online check-in work without an app?
Customers open a link, scan a QR code, or follow a text message in their phone browser, enter a name and number, and they are checked in. Nothing to install and no account to create, so it works on any phone the first time.
Can customers check in before they arrive?
Yes. That is the point. Share the link on your site, in a confirmation text, or on a sign, and people can check in on the way over. They join the live queue early and track their spot while they travel.
What channels can people use to check in online?
Any of them. The same queue accepts check-ins from a web link, an SMS message, or a scanned QR code, so you can let customers use whichever is easiest without splitting them into separate lines.
Do customers get notified after they check in online?
Yes. After checking in they see their live position and estimated wait on their phone, and on paid plans they get an SMS when their turn is near so they can be back at the counter right on time.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.