Queue management that clears the lobby and cuts the chaos
Queue management is about giving people a fair, visible line and giving your staff control of it. LineMarshal does both from a phone and a browser, with no ticket machine and no wall of waiting customers.
No credit card. Live in under five minutes.
When the line is invisible, customers hover, ask how much longer, and leave when they get tired. Queue management makes the line visible to everyone: customers see their spot, staff see the whole board, and the lobby calms down on its own.
LineMarshal handles the full loop. People check in by QR code, wait wherever they want, and get a text to return. Staff call the next person with one tap, and a TV display keeps the room informed without a single conversation.
How it works
Scan in. Text through. Dashboard in control.
Scan to join
Customers point their phone camera at a printed QR stand and they are in line. No app to download, no account to create, no kiosk to buy or maintain.
Texted when ready
A heads up text lands as their turn approaches, then a final alert says come back. People wait in the car, run an errand, or grab a coffee instead of crowding your lobby.
Run it from any browser
Staff watch the live queue, call the next person, and reorder on the fly. A lobby TV shows positions so the room stays calm and nobody asks how much longer.
See the whole day on one calendar
On the Max plan, every provider gets a live day calendar. Block out lunches, meetings, and booked appointments, and walk-ins drop into the open gaps automatically. The wait times you show customers count those gaps, so the number on the screen always matches the room.
- A day timeline for every provider, doctor, stylist, or technician
- Block out lunches, meetings, and booked appointments in two taps
- Walk-ins drop onto the calendar automatically, flowing around each block
- Wait times update live and count the real gaps, so the number on the screen matches the room
Dr. Gupta
On shiftWhy teams choose LineMarshal
Modern queue management without the hardware, the contract, or the wait.
Under 5 min
to set up your first queue
$0
to start, no credit card
No app
works in any phone browser
SMS + push
so no one misses their turn
Frequently asked questions
Why does queue management matter?
A managed line reduces walkaways, smooths busy periods, and frees staff from playing traffic cop. Customers wait more comfortably and rate the experience higher even when the wait is the same length.
What is the fastest way to start managing my queue?
Sign up for free, print the QR stand, and place it at your entrance. Customers can join within minutes and you manage everyone from the dashboard.
Does queue management work without staff training?
Yes. The dashboard is designed to be obvious: a list of who is waiting, a button to call the next person, and live wait times. Most teams need no formal training.
Ready to clear your lobby?
Start free. No credit card required. Set up in under five minutes.